Terms of Use

1. Introduction and Definitions

These Terms of Use apply to all users benefiting from Home Care, Pet Hotel, Pet Grooming, Veterinary, Pet Taxi, and Dog Walking services offered on the Petrandevu platform. "User" refers to the natural person who registers on the platform or benefits from its services.

2. Scope of Service

Petrandevu is a platform that brings together pet owners and service providers. The service categories offered on the platform are: Home Care, Pet Hotel, Pet Grooming, Veterinary, Pet Taxi, and Dog Walking.

3. User Registration and Account Management

• Users are obligated to provide accurate and up-to-date information when registering on the platform.
• Account security and password confidentiality are the responsibility of the user.
• In the event that account information is incorrect or incomplete, access to services may be restricted.

4. User Obligations

• You may not share content on the platform that is contrary to the law and general morality.
• You are responsible for the accuracy of your phone number and other contact information.
• You must act honestly and respectfully in communication with service providers and other users.

5. Service Provider and User Rights

• Service providers are responsible for the quality and accuracy of the services they offer.
• Users can communicate directly with service providers.
• The platform does not act as a mediator in disputes between users and service providers.

6. Disclaimer of Liability

Petrandevu is not responsible for disputes arising from the relationship between service providers and users. The quality and accuracy of the services offered on the platform are the responsibility of the relevant service providers.

7. Termination and Account Closure

In case of a violation of the terms of use, the user account may be suspended or permanently closed.

8. Contract Modifications

We reserve the right to modify the terms of use. Updates become effective immediately upon publication on the platform.

9. Entry into Force

You are deemed to have accepted these terms from the moment you start using the platform.