Distance Selling Agreement

Bilgilendirme

This agreement text serves as a "Preliminary Information Form" and is dynamically created for each transaction with the current information of the parties, service date, and price. The text below contains the general provisions.

Article 1 - Parties

Article 2 - Subject

The subject of this agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer No. 6502 and the Regulation on Distance Contracts regarding the sale and performance of the service, the qualifications and sale price of which are specified below, ordered electronically by the BUYER via the Petrandevu platform belonging to the SELLER. Petrandevu acts as the "Intermediary Service Provider" in this agreement.

Article 3 - Contract Subject Service and Payment Information

The type, nature, duration, sale price, and payment method of the service purchased electronically are as follows:

• Service Type: [e.g., Dog Walking, Home Care]
• Service Dates: [Start - End Date]
• Service Price: [Amount] EUR
• Total Service Price + Service Fee: [Total Amount] EUR
• Payment Method: Online Payment by Credit Card

Article 4 - General Provisions

4.1. The BUYER declares that they have read and informed themselves about the preliminary information regarding the basic qualities of the service subject to the contract, the sales price, the payment method, and the performance on the platform, and have given the necessary confirmation in the electronic environment.

4.2. The SELLER is obliged to perform the service subject to the contract completely, in accordance with the qualifications specified in the order.

4.3. For the performance of the service subject to the contract, it is mandatory that this Agreement has been approved electronically and its price has been paid. If for any reason the service fee is not paid or is canceled in the bank records, the SELLER is deemed to be relieved of the obligation to perform the service.

4.4. If the relevant bank or financial institution does not pay the product price to the SELLER or the Intermediary Service Provider due to the unfair or unlawful use of the credit card belonging to the BUYER by unauthorized persons after the performance of the service, the BUYER is obliged to pay the service fee within 3 days if the service has been performed.

Article 5 - Right of Withdrawal and Exceptions

5.1. In accordance with Article 15, paragraph (g) of the Regulation on Distance Contracts dated 27.11.2014, titled "Exceptions to the Right of Withdrawal"; "Contracts regarding accommodation, transport of goods, car rental, catering, and leisure activities that must be provided on a specific date or period", the consumer cannot exercise the right of withdrawal.

5.2. Since the service subject to this agreement (pet care/walking) is reserved for a specific date and time period, it is not within the scope of the legal right of withdrawal.

5.3. However, the Platform has developed special "Cancellation Policies" (Flexible, Moderate, Strict) in favor of the BUYER. The BUYER accepts in advance the terms of the cancellation policy selected during the reservation (refund deductions). In case of cancellation, refunds are made within the framework of this policy.

Article 6 - Competent Court

In the implementation of this agreement, the Consumer Arbitration Committees and the Consumer Courts in the settlement area of the BUYER or SELLER are authorized up to the value declared by the Ministry of Trade.